Privacy Policy

This Privacy Policy explains how Lime Light Ltd collects and uses information when you use LimeLight and hub.lime.click (together, the "Service").

Lime Light Ltd is registered in England and Wales. Company number: 17294574. Registered office: 31 Cattle Market Street, Norwich, NR1 3DY.

1. Information We Collect

• Account information: name, email address, and login details used to create and secure your account.
• Campaign information: campaign setup data, creatives, audience settings, and destination links you provide.
• Billing information: payment and invoice records required to process credits and maintain account balances.
• Usage and technical data: IP address, browser/device details, page interactions, and error logs used for reliability and security.
• Support communications: messages and files you share when contacting support.

2. How We Use Information

• To provide and operate the Service.
• To process payments, credits, and billing history.
• To maintain security, prevent abuse, and investigate incidents.
• To improve platform performance, UX, and product quality.
• To communicate important account, product, and legal updates.

3. Data-Minimised Approach

LimeLight is deliberately lean on data gathering. We prioritise advert quality and audience fit over invasive tracking and excessive micro-targeting.

4. Legal Bases (Where Applicable)

Depending on your location, we process data under one or more legal bases: performance of a contract, legitimate interests, consent, and legal obligations.

5. Sharing Information

We do not sell personal data. We share data only when needed to run the Service, including with cloud hosting, analytics, payment, and communications providers acting on our instructions, or when required by law.

6. Data Retention

We retain data only as long as needed for operational, security, financial, and legal purposes. Retention periods vary by data type and legal obligations.

7. International Transfers

Data may be processed in countries other than your own. Where required, we use appropriate safeguards for international transfers.

8. Your Rights

Subject to applicable law, you may request access, correction, deletion, restriction, portability, or objection to processing. You may also withdraw consent where processing depends on consent.

9. Security

We use reasonable technical and organisational measures to protect personal data. No method of transmission or storage is completely secure, but we continuously work to reduce risk.

10. Changes to This Policy

We may update this policy periodically. The effective date at the top of this page shows the latest revision.

11. Contact

For privacy questions, contact us at privacy@winklr.app.